Payment Terms

1. Payment Gateway

All online payments on PansroSafar are processed through Cashfree Payments, a RBI-registered and PCI DSS-compliant payment gateway. PansroSafar does not store your card numbers, CVV, or banking credentials on our servers. All payment data is transmitted and stored securely by Cashfree.

2. Accepted Payment Methods

3. Payment Structure

• Advance Deposit: 25%–50% of the total package cost at the time of booking (as specified per package).
• Balance Payment: The remaining balance is due at least 15 days before departure.
• Full Payment: Required immediately for bookings made within 7 days of departure, flash deals, or non-refundable packages.

4. GST (Goods and Services Tax)

PansroSafar is operated by GPL Sales Enterprise (GSTIN: GSQPS8666J). GST is applicable on all bookings at the rates prescribed by the Government of India for travel services:

• Tour packages: 5% GST (no input tax credit) or 18% with ITC, at the operator's discretion
• Hotel bookings: GST as per hotel tariff slabs
• Flight bookings: As per airline GST rules

A valid GST invoice will be emailed to you after payment confirmation. The invoice will reflect GPL Sales Enterprise as the issuing entity.

5. Currency

All payments on PansroSafar are processed in Indian Rupees (INR). For international packages, the equivalent INR amount is displayed based on current exchange rates. PansroSafar is not responsible for currency fluctuations between booking and travel date.

6. Transaction Charges

Payment gateway convenience fees, if applicable, will be displayed on the payment page before you confirm your transaction. PansroSafar does not charge hidden booking fees beyond what is clearly displayed.

7. Payment Confirmation

Upon successful payment, you will receive:

• An automated payment confirmation via email
• A WhatsApp message to your registered number
• A booking reference number for your records
• A GST invoice within 24–48 business hours

If your payment fails but your bank account is debited, the amount will be reversed within 5–7 business days by your bank. Contact your bank's customer support with the transaction reference if not received.

8. Security

All payment transactions on PansroSafar are protected by:

• 256-bit SSL encryption for all data transmission
• PCI DSS compliance via Cashfree
• 3D Secure (3DS) authentication for card payments
• OTP-based verification where required

9. Refunds

Refunds are processed per our Refund & Cancellation Policy and credited to the original payment method. Processing times: UPI/Net Banking (5–7 days), Credit Cards (7–10 days). GST once paid is non-refundable.

10. Contact for Payment Issues

PansroSafar Payments Support
Email: support@pansrosafar.com
WhatsApp: +91 8128725517
Hours: Monday – Saturday, 9:00 AM – 7:00 PM IST